Refund policy

Return and refund policy

We offer a 30-day return policy from the date you receive your order.

🔄 Returns

To be eligible for a return:

• Item must be unused and in original packaging
• Proof of purchase is required

We do not accept returns for:

• Final sale items
• Gift cards
• Personal care products

💸 Refunds

Once your return is received and inspected:

• Refund will be issued to your original payment method
• Processing time: 5–10 business days

⚠️ Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account
• Contact your payment provider

📦 Return Shipping

• Customer is responsible for return shipping costs
• Shipping fees are non-refundable

📩 Contact

For returns, contact us at: support@livnestia.com